Customer service

Shipping

Current Collection purchases are digital and delivered by email, so no shipping address or shipping fee is required.

01

Digital Collection delivery

A private download link for your artwork is emailed automatically after successful Stripe payment. Use a valid email address at checkout and check spam or promotions if delivery is not visible.

02

Physical releases

When a physical print, poster, or merch release is listed, its checkout will show the available shipping details before payment.

03

Need delivery help?

Email support@10nectar.com from the address used at checkout and include the artwork name or Stripe receipt details.