Your privacy

Make a privacy request

A direct path to access, correct, delete, copy, or limit the use of personal information connected to you.

01

Choose the request

You may request access, correction, deletion, or a copy of personal information; withdraw a Through Time subscription or other consent; object to or restrict applicable processing; or ask a question about cookies, tracking, service providers, or retention.

02

Email the studio

Send the request to support@10nectar.com with the subject “Privacy request.” State the right you want to exercise and identify the email address connected to the order, subscription, commission, or prior message. Include an order or commission name only when it helps locate the record.

Do not send complete card details, passwords, government identification, or unrelated sensitive information. If identity verification is necessary, 10NECTAR will ask only for information reasonably needed to match the request to existing records.

03

What happens next

10NECTAR will acknowledge the request, search the systems and service providers that apply, verify identity where reasonably necessary, and respond within the period required by applicable law. The target response time is 30 days.

Access or copy responses will be provided in a commonly usable format where reasonably possible. Correction, deletion, consent withdrawal, and opt-out requests will be completed or explained, including any information that must be retained for payment, tax, fraud, accounting, legal, or dispute purposes.

04

Newsletter & external media

To leave Through Time, use the signed unsubscribe link in an email, reply “unsubscribe,” or send a privacy request. To withdraw optional Spotify consent immediately, use Privacy choices in the website footer; the player will be removed without affecting the rest of the site.

05

Marketing and customer-service messages

A purchase, Commission, inquiry, or privacy request does not subscribe you to Through Time. Leaving Through Time stops marketing-list delivery but does not stop receipts, private delivery, active Commission workflow notices, payment or fraud messages, support replies, or the one-time non-promotional 30-day Commission service check-in.