Customer service
The essentials for collecting art and commissioning original work from 10NECTAR.
10NECTAR is the official website and creative world of 10NECTAR DIGITAL ARTHOUSE. TZVI is the artist and creator behind its artwork, collections, Commissions, Through Time publication, Slow Cooker playlist, and future community concepts.
A Digital Collector Edition is a purchased high-resolution artwork package from 10NECTAR DIGITAL ARTHOUSE. Public pages show optimized previews; paid files are delivered through private authorized links and include the personal-use license described in the Terms of Sale.
Through Time is the first-party editorial publication of 10NECTAR DIGITAL ARTHOUSE. Slow Cooker is the 10NECTAR branded playlist, curated by 10NECTAR and hosted on Spotify. The Nectarium is a future community concept, not an operating physical location. A Nectary is someone who deliberately subscribes to Through Time and future Nectarium updates; buying or commissioning does not create that subscription.
Choose a Collection piece, press “Buy now with Stripe,” and complete payment. No approval or order-request email is required.
A private download link for the high-resolution Digital Collector Edition is automatically sent to the email address entered at Stripe Checkout after payment succeeds.
Yes. Every applicable Arthouse purchase—including prints, posters, wallpapers, and fulfilled apparel—includes an Authentication Certificate free of charge. It is never sold as a separate add-on.
The purchase includes personal use. Resale, redistribution, merchandise, brand, campaign, and other commercial uses require written permission from TZVI.
Choose a package, type your project information in one box, and pay the 50% starting deposit. You receive an immediate confirmation, then TZVI contacts you to align the final scope and begin.
Personal use is included in listed commission tiers. Select the Commercial license add-on when starting, then confirm the exact brand, campaign, merchandise, resale, or other usage scope in writing with TZVI before commercial use.
Customer-service messages sent to support@10nectar.com receive a response within 2–3 business days. Commission production timelines begin after the required payment and project information are received.
Email support@10nectar.com and include the artwork, commission tier, or question in your subject line.